Jeffrey Gitomer's Little E-Book of Listening (Downloadable)

Product Description

Want to learn to listen better? Maximize your listening skills, increase your productivity, reduce errors, gain customer loyalty, and most of all help you make more sales. In this little e-book Jeffrey outlines the 14.5 Listen Lesson Guidelines and how to get your prospect listening, laughing, and buying.

• Learn to listen in two words...shut up!
• A course in listening skills.
• I’m sorry, I didn’t hear you. Could you repeat that?
• Maximize your listening skills and increase customer loyalty.
• A lesson from a laugh. Listen to this one.
• Funny bridges the gap between professional and friendly.
• A tune you can listen to. A message you can hear.
• Toward error free positive communication.
• Test your listening self-discipline.
• Listening building skills.