Follow Gittomers advice in Little Red Book of Selling...keep away from pukers who will rain down on your parade because they have no parade of their own.
I'm 26 years old, i work in the lumber/building materials sector as an inside sales/purchaser/customer service you get the idea. I've even been selling house jobs of windows and doors. I'm very good at my job, my manager see's it, his boss see's it but no offers of more money or moving me up in the company. what do i do next?
Dv. The best thing for you to do, write a journal. In this journal keep a record of your successes. This journal will allow you to approach the manager /owner with proof of what you are doing for this company. You can point out to the many successful sales closings and how you have helped the company gain. Often times people ask for a raise without preparation. You need to be prepared when asked why do you deserve a raise. What have you done to merit a raise? Why should we give you a raise and no one else?
I heard long ago that you are always working for that next raise and if your boss won't give it to you, your competitor will. Don't hesitate to look around.
With a loyalty mindset as that, I would welcome you moving to my competition
I would first ask if you have a college degree? I ask because work experience is not always the only ingredient. Next I would ask if you have truly evaluated if you are at the top end of your salary range for your position? Finally, I would ask if there have been any openings in which someone has been hired for in which you can honestly look in the mirror and answer yes you are more qualified. These are questions that one can quickly jump and say yes too, but take a day or two and seriously think about them. If you find that you don't have the other credentials needed and you are just a good employee, then maybe you need to realize you are just a good employee in which you are rewarded for. Just becuase you do well at your job doesn't make you keen for promotion, rather it makes you keen to be left doing a good job.
Another possibility is that you are unpromotable because you are invaluable. I have seen people who are so good at their jobs, they are often overlooked to be replaced because there absense in a current role would be too difficult to fill. If you truly understand your role and are good at making it work, talk to your boss about starting a program where you take one or two people in the company aside and mentor them for the possibility of promotion. Teach them everything about your job. Your management will most likely appreciate the initiative and will be more likely to promote you if they feel there is a trained and responsible replacement. That is, IF the reason you are not getting promoted is because you are invaluable.
Hey everyone, I lead a team of around 6 people in a retail store that focuses heavily on hitting 3 different KPI's as opposed to total sales. Anyway, all last year, and just prior to my taking up this management role, everyone got paid bonuses as a percentage of total sales we did according to these KPI's. Anyway, come January, and there was a huge stuff-up in head office, and they blew out the wages budget. Now, to make the money back, our bonuses have been cancelled. As a result, morale & KPI performance in my team is rather low. I don't make that much more than my team members do, so I can't afford to pay bonuses out of my own pocket. Do you have any suggestions to boost morale when the rewards we used to get have been taken away due to no fault of our own?
HI Ben, in the end this is a simple matter of "hey that's life !" It's not great but I can tell you that if missing a bonus for one year is the worst thing that happens in their /your life, things are not too bad. I'm not saying I don not understand your situation, in fact I do and when I encountered this issue I was lucky enough to read a book called Fish. Its a way of being and doing business in tough personal times. I have used this philosophy in a few organisations I have worked in and the results have been outstanding from a team moral perspective and from a revenue / sales perspective. There is also a DVD that helps you to role this concept out into a team. Many of the ideas are in Jeffrey's books but this is written in a simple short story for that allows people to relate to their problems. Have a read and good luck.
This is a touchy situation. What is the history of your company? Is it a good company that empowers the employees? Did they promise to bring back incentives in a year? Did they promise to look into bringing back the incentives? I have found some companies who take away incentives and enjoy an increase in revenue most likely will not bring them back. Especially if no one asks to have the incentives back. If the sales staff quits and a new staff brought in without the incentive program, it will not be brought back. I do agree, those that stay with the company may have to find a way to cope with the changes. They must find a way to increase morale and motivate themselves to increase the revenue in hopes of having the incentives reinstalled.
Thanks for the responses. As far as empowerment and whatnot goes - managers are empowered to run the store as they would there own, but that's about it. The official quote is 'no promises' with regards to bonuses and so forth. Naturally, my team was ticked when they discontinued the bonuses because we had never missed one. The only upshot is that we do get to go to conferences where we are given a lot of freebies, but they nly come about twice a year.
One huge motivator in a situation like this is celebration. People are not as motivated by cold hard cashh as we all assume. I find that those of us that are motivated more by money assume the rest of world operates the same way. In my experience I think celebration even without any bonuses can be just as powerful. If you are personally still upset about your personal pay cuts, that will show in their attitudes. you can't hide it. If you lead well, with enthusiasm regardless of the bonuses, celebrate each goal achieved, show appreciation to all that got you there, they will stay on board to keep winning. You may loose one or two but that's OK, find others and keep the spirits high.
Watch the movie "Major League". There is a scene where the manager figures out that the owner is trying to lose every game so she can move the team to another city. Instead of sulking, he has a life-size poster of the owner and removes a piece of clothing after every win. Obviously, don't make your upper management team get naked. But, find a way that you can galvanize the guys to a common goal. Perhaps you can come up with a way to publicly recognize every person who goes out of their way to make plan. Then, reward those people by letting them leave a little early on Friday to spend time with families, friends, etc. They don't have to be large contributions, either. Recognize Bob for staying 2 hours late to receive that faxed contract just so he could make sure that everything was filled-in correctly. Or recognize Susan for pitching in to get an order out on time, even though it wasn't her department. Little things can make a huge improvement to morale. And if those don't work, take a picture of the CEO and get it blown up to life size!
does anyone have a good 30 sec commercial on selling home auto and life insurance? I am looking for some good examples to critique my own. Thank you
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