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newbie

hard stuff? Posted 12:13 AM on 01/11/08 - Reply to this post

What does that mean Shad? What is the "hard stuff"?

Shad M

Hard stuff Posted 3:02 PM on 01/11/08 - Reply to this post

The "hard stuff" is creating your own website, doing a newsletter with new ideas every week, getting video testimonials that answer SPECIFIC objections (or risks), giving speeches to different groups, starting your own leads group, becoming an ambassador in the local chamber, and so on and so on. It is hard, if it wasn't everyone would be doing it. It is easier to go pull doors and say "who is in charge of your toner needs? (for toner salesman this would work, slightly less effective if you sell cars, LOL!) Jeffrey says in his books, very few people do the hard stuff that makes selling easy. He's right!

newbie

hard stuff Posted 10:36 PM on 01/11/08 - Reply to this post

What do you suggest for people who are just starting out in sales and need to generate business immediately?

Shad M

Hard Stuff Posted 7:36 PM on 01/12/08 - Reply to this post

The same stuff I just mentioned. Especially the chamber events (coffee and contacts and business after hours)as they can lead to sales right away. I'd find a place to give a free talk to, thats a great way to get leads fast. People think cold calling will produce "faster" results, I disagree totally. If you spent a full day trying to book an event for you to speak at, you'd be spending your time much better than cold calling, in my opinion (realize, thats all it is and you have to find what works for YOU). Also, even if you are just starting out, you know people right? The most overlooked and profitable source of referrals is your own "network" of family and friends who live and work with people who need what you sell. GO talk to them. But first, get a bunch of smart questions, a good statement of what you do (creative), and know more than anyone else in your field. If you start with good habits like these, then you don't have to "unlearn" bad ones later. You can do it! Beat competitors with your brain, not your feet!

newbie

Hard Stuff Posted 6:00 PM on 01/13/08 - Reply to this post

Imagine a young man who just graduated from school and takes a job selling automobiles. This young man is just starting out in sales and needs to generate business immediately to put food on the table and pay his bills. You wrote, "creating your own website, doing a newsletter with new ideas every week, getting video testimonials that answer SPECIFIC objections (or risks), giving speeches to different groups, starting your own leads group, becoming an ambassador in the local chamber, and so on and so on." In my opinion these suggestions just aren't realistic for people who are (1) JUST STARTING OUT IN SALES and (2) NEED TO GENERATE BUSINESS IMMEDIATELY.

Shad M

Hard Stuff Posted 11:25 AM on 01/14/08 - Reply to this post

Selling cars is different from other typical "outside sales" positions. Not, I wrote "you have to find what works for YOU). Sales is not a one size fits all business. But I stand by my advice, spend an hour coming up with a newsletter on automobile financing or warranty info for your prospect list (and ask people who stop by if you can add them to it), get your last sale to do a quick video testimonial (even if you use a $30 webcam to do it at your desk), get involved in the local chamber. If they don't seem like they will work for you then they probably wont. I think car sales is the WORST sales job you can have. It is high turnover, sell at any cost tactics, and high pressure to boot(I can feel it in your posts). In your business it is all about "engagement" so study Jeffrey's section on it in "The Little Red Book of Selling". When you meet someone on the lot, have something better to say than "How can I help you". By the way, in your case, you are limited to how good your dealership is at advertising, servicing, and so forth. You have less control, so I hope you chose a good dealership. I still say you can adapt the "hard stuff" to any business, but you have to BELIEVE it will work. Otherwise, you'll bounce around from dealership to dealership, not covering your draw, and not having any stability. I've seen it over and over (I sell to car dealers) and only 5% of all the people actually make the money they claim you can make selling cars. Plus, with gas prices soaring, economic instability, and world events, car buying will continue to shrink. Look at the major car makers, NONE of them are doing good. Most are cutting production, what should that tell you? You can still make money, and people are still buying, but you better be different and better. I understand your problem of sell to eat, but there is no "magic bullet". Success in sales comes from hard work, and smart work. If it was easy, everyone would be doing it. I wish you the best!

newbie

Hard Stuff Posted 11:15 AM on 01/15/08 - Reply to this post

You can feel what in my posts Shad?

Shad M

I'm sensing hostility, dont be offended.... Posted 11:21 AM on 01/16/08 - Reply to this post

That you need sales NOW! I've been there too. The worst thing about it is 1. Prospects can tell and 2. It causes you to abandon the "hard stuff" because you think other things will produce faster results and get that all important "sale". I don't know you personally, so please don't get offended. I may be way off target here. If I am, I sincerely apologize. I stand by more original posts though, the "hard stuff" is the best. I got two appointments just this week because of the "hard stuff". Both were lunch appointments that were set up for me by someone the prospect knows and trusts. How much better will it be to sit down and talk with them over a meal in a low key manner vs. stopping by their office with a bunch of sales literature saying "can I talk to so and so about your phone system needs?" My point....it works.

Craig Scrivner

Nursing shortage Posted 1:39 PM on 01/01/08 -  Reply to this post

Jeffrey, Three months have passed since I first spoke with you directly. Our company is expanding into a variety of endeavors, but our core business continues to be our most profitable. Our niche and expertise is in Military Recruiting and Retention. Nationwide, I continue to read about a Nursing shortage. What type of Marketing campaign would you initiate to alleviate this nationwide shortage?

AL

Need an Intro Posted 2:49 PM on 12/31/07 -  Reply to this post

Okay, I'm new to this whole cold calling thing. I have been using a couple voicemail scripts I got from this forum, but I am having a really hard problem with my introduction and making a connection with my prospects. I work for a storage container company and I make a lot of calls to contractors of many types. One way I try to make connections is looking them up in the blue book and seeing what type of projects they are currently working on, and maybe some they have bid on before. I reference some jobs, then try to get them talking about themselves, and then try to determine if they might need storage or not at their sites. Sometimes, I set them up for a warm lead, or I ask for their business right then and there. What I'm having a problem with is some people get defensive and don't want to answer a lot of my questions unless I tell them exactly who I am. As soon as I do, bam "No we don't need storage thank you" and there goes that one. I am just looking for maybe a script or something to help with the opening of my calls without letting the prospect know exactly who I am so they don't just hang up or say "NO" Is there any help for me?

Jeff G

Maybe you're looking at it the wrong way... Posted 9:37 AM on 01/02/08 - Reply to this post

I don't think the answer is to avoid telling them who you are. I, for one, have never bought from somebody who tried that tactic and I don't think I'd have a conversation with a stranger on the phone if I didn't know who they were and why they were giving me a pop quiz on my business. Unfortunately, I don't have an answer for you, but I thought I'd throw that tidbit out there in case it's of any help at all. I'll be watching the thread in the hopes that someone will have some great advice for you that I can use as well.

zachb

re: intro Posted 10:27 AM on 01/02/08 - Reply to this post

You first have to answer the question,"Why would someone buy from me?" Figure out what is unique about you that would interest someone. Then you have to send them a letter before you call them explaining that they may benefit from your product. If they are interested, they will take your call. Cold calling is the most unproductive form of sales there is. You have to intrigue them before the sales call or they will brush you off.

Caelan

Fun intro Posted 12:56 PM on 01/02/08 - Reply to this post

Al, If you have a good sense of humor, infect your prospect with it. I use this website: http://www.brownielocks.com/month2.html When you start your call, say, "Hi, I'm Al, with xxx inc. Did you know today is the day when the earth is at perihelion?" Or, "Today is national Cat Herders Day. Do you do any herding at your house?" Start out light, and fun, and offer them a chance to engage with you on a personal level. Then they won't bother to ask about who you are, they are already engaged. Leave a pause in the conversation, though, and they will pick up the ball and ask you the only question at their disposal: "Who are you and why are you calling me?" Ask questions, offer some fun info, and ask more questions.

Shad M

4 ideas for you...... Posted 1:17 PM on 01/02/08 - Reply to this post

I have been where you are. If I had a dime for every time I heard "we don't need...". I feel for you Al. Here's the good news, there is hope. Here's the bad news, YOU are the hope. First idea, come up with a better way to say what you do. Don't lie, but be creative. Don't say "I sell storage", rather try "Equipment protection" or "Infrastructure protection solutions" or something like that. Second idea, ask better questions. Jefferey has a whole section in his book on this. It is quite possibly the most under-used, yet most beneficial part. The more engaging the questions you ask, the better chance you have of an answer that helps you find the information you need. Say "what's been your experience with stolen equipment?" or "what one word comes to mind when I say "storage". That one will tell you what they think of storage right away. Get it....? Third idea, Get known in the construction industry. Volunteer your time, your money, your knowledge. Help plan a golf tournament, join the local builders association, get references from your current customers. Just one video testimonial about why a certain contractor uses your product could make twice the impact of a good "pitch". And do free speeches about how what you do is relevant and helpful to business. It is who knows you, not who you know. Last idea, try higher up the ladder. Get the trends on how your product saves money, decreases loss or risk and so on. Take this info straight to the top, the CEO of the company you want to work with. Show them what a valuable asset you are, then they will mandate it to the whole company. It's a win, win. Above all, hang in there. Do something different, BE different. There is as much risk in doing nothing as there is in doing something.

 

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