Laurie Brown, Gitomer Certified. Audience Approved.

Laurie Brown brings two decades of experience as a trainer and speaker, helping her audiences improve their customer service, sales, and presentation skills. She also brings a reputation as a highly engaging, fun, and effective professional whose work gets results.

Laurie’s international clientele stretches across three continents, and she has worked with all sizes of companies from Fortune 500 corporations to small family-owned businesses.

She began her performing career as a professional actor, doing hundreds of training films, commercials, and movies. There she honed her ability to engage and entertain her audiences, and to help them achieve superior results, whether presenting to a large corporate conference or a one-on-one sales call.

Laurie’s passion about creating customer loyalty and effective branding is captured in her books, The Greet Your Customer Manual, The Teleprompter Manual, and Brand-aid. With the new global economy, companies, now more than ever, need to distinguish themselves from their competition. They need to be viewed by their clients and customers as value partners dedicated to providing exceptional customer service. Laurie Brown energizes and motivates her audiences to discover the best in themselves and show it to the world.

Laurie Brown, Gitomer Certified Speaker

“I attribute the success of the meeting to both your dynamic presentation style and the extensive time that you invested in the preparation. You were engaging and fun, shaking things up and getting everyone excited about the opportunity ahead of them. In five years of managing our display there, I can tell you that I have never seen such a fired-up group of salespeople. Thank you again!”
– Eric Macklin, Regional Manager, Hunter Marine Corporation

“My client, Kmart Corporation, was extremely pleased with the results. Laurie is relaxed, poised, friendly and extremely knowledgeable about the art of presenting in a business setting. Moreover, her sense of humor, dedication, and flexibility make her a pleasure to work with.”
– Karyn Patterson, Senior Performance Consultant

“The feedback from the studios indicates that you walk on water! All four studios were extremely happy with the two-day sessions you conducted. One of the comments (from Kansas City) was that often we get trainers who try to adapt their presentations to the way we do business and many times miss the mark. You, however, were right on target! They especially appreciated the one-on-one sessions you held with the individual instructors. Thank you so much for sharing your knowledge and expertise with us. I know the quality of the product that we produce will benefit from the advice and training that you provided.” – John Butorac, Social Security Administration, Office of Training

Laurie is available for Keynotes, Workshops, or Consulting. For bookings or more information, please call my friendly office at 704.333.1112 or click here to email me.

 

310 Arlington Ave. - Office Loft 329 - Charlotte NC 28203 - phone 704-333-1112 - fax 704-333-1011

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