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A truly unique, 64-page, easel-backed, desktop flip-book, readable from both sides at once, and containing the best of Jeffrey’s Customer Loyalty Principles. A fully-illustrated, easy to read reminder to always give the best service you have ever received.

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A timeless classic about the value of a loyal customer. Why measure satisfaction when all that counts is loyalty?

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There are universal laws of selling that determine whether you succeed, or don’t succeed — whether you earn enough to enjoy the lifestyle you want or struggle to make ends meet.

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Everyone wants to connect with someONE for someTHING or some reason. This book is about how to make value connections, not just acquaintances.

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All orders received by 3pm EST. (Monday-Friday, excluding holidays) will ship out the same day. If you have any questions about expedited shipping, shipping outside of the U.S., or when you will receive your order, please call 704-333-1112 and ask for Erika.

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