#711
What do salespeople do that’s BEST? What do you do?
What do salespeople do that’s BEST? What do you do? Last Fall, I created a giveaway on my Facebook fan page. I offered a prize of several autographed books for the person who submitted the best sales tip.
To serve is to rule. Who are you ruling?
To serve is to rule. Who are you ruling? You’ve all heard thestories – fabulous stories of great service. Nordstrom, Lexus, Auto Zone, LesSchwab, and individuals in small businesses that have gone WAY BEYOND the normto provide extraordinary service.
What is anger and how do you get rid of it?
Ever get angry? There are three types of anger: Angry at yourself — the easiest of all angers to overcome. Angry at others — based on their words or deeds. Angry at the world — seek professional help. Anger is disguised with other words and in other forms — vendetta, vengeance, argument, retaliation, tick off, irritate, lose temper, road rage, …
Rapport is elusive business currency. Find it, build it, and bank it.
Rapport is elusive business currency. Find it, build it, and bank it. Jeffrey, In your presentation you said if you can’t build rapport, don’t start. I deal with attorneys. What is your recommendation if a prospect just won’t build rapport? Kevin
Which side of “stuff” are you on: logic or emotion?
Which side of “stuff” are you on: logic or emotion? The world is divided into two kinds of people. Keepers and tossers. I’m a keeper.