The Secret of Great Customer Service…Ty Boyd.

Customer service are two of the most maligned words in our language. So often as customers we are disappointed in the service we receive (or the attitude attached to the service) that we go elsewhere. Amazing.

 

Bringing Dead Customers Back to Life.

You lost a customer. You’ve probably lost lots of customers. You don’t want to think about them. It’s painful. In fact, you’re reading this and have already had a few instant thoughts about this one or that one.

 

I Need Home Office Approval Before I Can Buy. NOT!

More than half the time you hear the line, “I need home office approval,” it’s a lie. A stall tactic that frustrates and deceives. The challenge this objection presents is to find out if it’s the truth (or true objection).