I’m spending the day at March aux Puces, the antique flea markets of Paris. Also known as the “Puces” or “MAP,” it hosts 14 named market areas that offer an authentic and one-of-a-kind atmosphere. The market, steeped in history, brings together antique dealers, designers, artisans, artists, and customers from all over the world.
I’m sorry, I didn’t hear you. Could you repeat that?
“I didn’t hear you.”No, you weren’t listening. “Our people need to listen better. “No, your people need to understand WHY they don’t listen.
What does your voicemail message say about you?
Jeffrey, What is the importance of having a creative, active voicemail rather than a regular everyday message? I am just afraid of not sounding professional enough if I have one on my phone that’s out of the ballpark. Dan
All I wanted to do was give them my money.
Help or hell? Customers call for one reason they want help. Most of the time what they get is one letter short.