Take a Internet lesson from big companies. Don’t do it their way. How come the smartest people in the world (CEOs, sales VPs, and Marketing VPs) are so stupid when it comes to treating their customers like kings and queens online? And how “online smart” are you?
Higher forms of hiring the right person AND the best person.
Higher forms of hiring the right person AND the best person. Hi Jeffrey, I am running a software company out of Alberta, Canada, and we are leaving no stone unturned to find a sales and technical support team leader that can and WILL do just this. After reading Message to Garcia by Elbert Hubbard, I have a question for you. …
Is it a mission, a promise, a commitment, or a bunch of hot air?
Is it a mission, a promise, a commitment, or a bunch of hot air? Ever read someone’s mission statement and said to yourself, “What a bunch of B.S.!” You said that because their interactions with you were not congruent with their “mission.” They said how much they want to “exceed your expectations,” and they could not even MEET them.
To speak or not to speak? That is the content!
To speak or not to speak? That is the content! Jeffrey, I’m a reporter with the Peoria Journal Star in Peoria, Illinois. I’m working on a story on how the down economy is affecting motivational speakers. More business? Less? Do the times dictate a change in tone or approach?
Wanna make more sales? Think WHY? Not how to!
Wanna make more sales? Think WHY? Not how to! Think about the last time you bought something. How attuned was the salesperson to your “why?”
The 95/95 proposition. Which 95 are you?
The 95/95 proposition. Which 95 are you? When a prospective customer calls you on the phone, and for some reason or another wants to buy — either they heard something good about you, or they read something about you, or they read something that you wrote, or someone referred them to you — the odds are close to 95% in …
Economy up or down? What’s the REAL situation?
Economy upor down? What’s the REAL situation? Breaking news! Have youheard? The economy is down!

