Does CRM really “help” make the sale? Depends on which one you use.

Are you using some form of database management to “control” your customer data? Customer Relationship Management or CRM has been around in one form or another for nearly 30 years. But in the last five years it’s become more sophisticated, more of a sales necessity, and a lot more competitive. The main multiple-user programs include Salesforce, Pipedrive, Zoho, Oracle, and …

 

Getting What You Want. It’s a Matter of Self-truth.

Why aren’t you moving forward? Why do you feel “stuck?” Why is your success track not moving fast enough? Why don’t you have what you want? Why don’t you have what you feel you deserve? Those are not tough questions. Those are LIFE questions. Your life. If these questions are uncomfortable to you, it means you aren’t sure of the …

 

Conrad Hilton creates a powerful “new” service.

Presented here is one of the most powerful lessons of customer loyalty. It’s from a man who was arguably the father of hotel hospitality…Conrad Hilton. The lesson is from the book, The New Art of Selling, by Elmer Letterman, published in 1957. This is a story about providing service beyond the normal thought process. This is about the philosophy, “Just …